In the previous article, we explored the evidence that despite our progress toward a digital society, business technology project failure rates are still alarmingly high. According to Gartner research only 48% of digital projects are currently meeting or exceeding their goals.

Gartner also predicts that at least 30% of generative AI projects will be abandoned after proof of concept by the end of 2025, due to poor data quality, inadequate risk controls, escalating costs or unclear business value.

Improving the success of digital projects in business requires a combination of strategic planning, effective execution, and constant evaluation.

Here are 10 solutions to enhance digital project success:

1. Define Clear Project Objectives and Scope

Ensure project objectives are clear, measurable and aligned with business outcomes. Using frameworks like SMART goals can help clarify your outcomes.

Avoid scope creep by clearly defining project scope and managing changes through a formal IT change process. Develop a project charter and detailed project plan to clarify delivery.

2. Apply Agile Methodology

Agile methodologies like Scrum or Kanban help break projects into smaller, manageable tasks with regular feedback cycles. This allows for flexibility and quicker adjustments.

Short development cycles help teams adapt to required change and deliver incremental value while keeping stakeholders engaged.

3. Use Cross-functional Collaboration

Ensure that all relevant departments are involved from the start. This prevents miscommunication and ensures that all aspects of the business are considered.

Continuous communication with stakeholders ensures their expectations are met and the project stays aligned with business goals.

4. Allocate Proper Resources

Assign the right team members with the necessary skills for the project. Investing in project management tools can streamline collaboration and tracking.

Ensure that budgets are well-planned and realistic. Regularly monitor financials to avoid cost overruns.

5. Manage Delivery Risk

Perform a risk analysis at the start and identify potential roadblocks (technical, financial, operational). Develop mitigation strategies for critical risks.

Build contingency plans to deal with unforeseen challenges, reducing delays and keeping projects on track.

6. Apply User-Centered Design and Testing

Use customer feedback, surveys or UX research to inform the design of digital solutions. Ensure the product or service meets actual user needs.

Incorporate regular testing phases to catch bugs early and ensure a smooth user experience. Beta testing with real users can provide valuable insights.

7. Apply Change Management

Digital projects often bring change. Effective change management requires clear communication of why the project is happening, how it will benefit the organization, and what employees should expect.

Provide adequate training and resources for employees or customers to adapt to the new systems or tools.

8. Continuous Monitoring and Evaluation

Establish key performance indicators (KPIs) to measure project success. Regularly review progress and adjust tactics as needed.

Conduct a post-implementation reviews to assess what worked and identify areas for improvement for future projects.

9. Adopt the Right Technologies

Leverage digital transformation tools that align with the project’s goals. This could include cloud-based systems, AI-driven analytics and automation tools to improve efficiency.

Use data analytics to guide decisions, predict project outcomes and improve processes.

10. Leadership and Governance

Successful digital projects need clear direction and support from senior leadership. Leaders should advocate for the project, allocate the necessary resources and resolve any high-level challenges.

Implement a governance structure to ensure the project stays aligned with business objectives and apply change management to ensure stakeholders are involved in critical decision-making.

By integrating these solutions above, businesses can increase the success of digital projects delivered on time, within budget, and aligned with business goals.

Source: Piilo Consulting